Richard Branson presumably sees Virgin Media as a future titanic player in the UK telecoms and general electronic media industry. And, in a way, he has already succeeded brilliantly. It is a colossal wreck of Titanic proportions – a notable disaster area.
Trying to rid myself of my catastrophic Virgin Media broadband non-service, today I phoned Sky TV, who have always been efficient in my limited experience.
They can provide me with an equal telephone and broadband service cheaper, but they tell me there is only a 10% chance of me transferring my current phone number from Virgin Media to Sky. If I were transferring from BT to Sky, there would be a 100% certainty. With Virgin Media? A 10% possibility. Virgin may refuse to release my own number to me. No wonder the government is thinking of revamping Ofcom.
SO IT GOES - John Fleming's blog 